Problem/Symptom:
Adobe’s new CS3 (Photoshop and Illustrator mostly) experiences slow performance and lagging when opening or creating files regardless of size or type.
Solution:
Check your printers. this error is related to the default printer and print service. If you have an offline or unconnected printer, this is most likely your issue. Remove any offline or old/duplicate references to networked printers. If the printer is timing out, you will experience lag in Photoshop and Illustrator even on fast systems.
My Personal Experience: After installing the Adobe Photoshop CS3 Trial and using it for a little bit, I noticed it bogging very badly whenever I would create a new image or open an existing file of any type or size. After searching around for a while, I caught wind of it being printer related, more specifically the printspooler service in windows. I had recently moved and not hooked up one of my networked printers. After removing the offline printers (and printer that was trying to connect but would time-out) Photoshop opened files and created new ones with a snap!! I’m very glad to have resolved this issue, it was getting very annoying having Photoshop lag on a Dual Core system running 4gb of DDR2 on a Rapter! Anyways, glad to have it cleared up! For anyone out there having this same issue, check your default printer and also remove any offline printers or ones that cannot connect!
Note: If you decide to repost this solution on your site, please reference my post above by linking to me somewhere on your page. Thanks!!! Hope this information helps!
UPDATE: If you missed this one, the ability to view PSD files in Windows Explorer is always nice!
July 20th, 2007 at 12:24 pm
thanks man! i was having this exact same issue!!! finally resolved!!!!
August 5th, 2007 at 4:45 am
damn man…
I’d all but given up on finding a fix for this problem and then you came along…
worked like a charm…now CS3 runs like lightening.
many yhanks for sharing this info.
Mike.
August 27th, 2007 at 11:53 pm
This didn’t work for me… Running Vista. CS2 works great, but CS3 is slow. Bogs down the whole system. Takes 8 seconds just to open a small jpg. But the all other apps slow down too. Are there any other solutions? (quad core, 2.3ghz, 2gb ram, 712mb graphics card)
September 12th, 2007 at 10:03 pm
This didn’t exactly work for me, I do have a network printer but was online, however when I changed my default printer to a local printer then it fixed this slowness problem for me. Too Cool! Thanks for the info.
November 14th, 2007 at 12:27 pm
When I grow up I wanna be just like you!! This solution has regained my sanity… Love your work. Peace
February 11th, 2008 at 11:58 pm
Would’ve never guessed. Thanks a ton, my files are hauling and so am I!
April 10th, 2008 at 2:19 pm
I removed my network printer’s one by one and guess what? It totally worked. I am out of stone age. Thanx a lot.
April 18th, 2008 at 10:45 am
I thought you were crazy! I deleted some old printers no go. Then I started removing the rest of the printers one by one. It worked! I added them back in and it was still fine. Snap and the picture is open. Lifesaver!
May 11th, 2008 at 11:45 am
I am experiencing the same problem, tho it isn’t just opening PS CS3 its using it too. I don’t have any printers installed except the vista(32bit) defaults.
Im on a laptop HP Pavilion dv6000 w/ 2gigram dual core AMD, Nvidia geforce, PS cs2 ran with no problem. I have Adobe master collection and the rest of the programs run fine its just m,y PScs3 that is slow. Any help?
May 24th, 2008 at 12:54 am
This solution worked like a charm! I thought it was just me with this problem too, thank you so much for sharing! Really grateful
July 8th, 2008 at 2:50 am
setting my default printer to a local one solved the problem for me, images open instantly now
I just set it to the “send to one note” thing that was installed with vista.
I shouted with excitment haha everyone at work now thinks im insane!
July 8th, 2008 at 2:31 pm
Since the slowness is caused by a DEFAULT printer, which can ALSO be a network printer causing it to run slow, it’s not really a solution to delete a network printer.
The best solution is to set a LOCAL printer as your default printer. In my case, I set the Acrobat PDF printer as the default, and things are back to normal.
cheers.
July 14th, 2008 at 8:31 am
I’m still using CS2 on a dual processor iMAC. Illustrator is bogging down when it is opening and when I try to open a new document.
Does anyone know what I can do to rememdy this???
Thanks.
August 22nd, 2008 at 7:28 am
I’m running CS3 on an iMac 2GB and initially photoshop opened files fairly quickly. Now I read a book while waiting for a small file to open–about 5 minutes. I’ve read everything about the printer solution. However, I only run one printer (the default) but I have no idea how to make another one the default. If someone would be good enough to walk me through the steps of doing this I’d be most grateful.
Thank you, anyone!
September 2nd, 2008 at 12:55 pm
Thanks! I never would have guessed this was the cause of my problem. I suffered through opening and painting over 500 scenes since moving my printer to a network storage device and I never realized that this was causing the problem. I’m so happy to have it finally fixed
September 3rd, 2008 at 5:54 am
Ohhhhhhhhhhhhhh!
You’re amazing!
September 4th, 2008 at 8:38 am
dude, sweet. I had like 4 network printers all opening and timing out on me and i didnt know it. You rock.
September 7th, 2008 at 11:06 pm
WOW! CS3 now works like I though it was ment to on my intel quad core, 4gb ram, vista system!
Thanks heaps for this super simple fix! I had given up on trying to get it to work faster.
You made my day.
September 9th, 2008 at 1:23 pm
You ROCK!
I can’t tell you how much time that’s wasted for me.
Thank you!
September 10th, 2008 at 3:03 pm
Holy crap. The instant I saw “check your printer” I almost slapped myself. Why didn’t I think of that! I had like 8 defunk printers showing up. DELETE! This also resolved the same issues I was having with MS Office 2003 (slow as Moses opening files.) Sounds too easy to be true - but it worked for me. Thanks!
September 11th, 2008 at 6:28 am
Thanks!
September 12th, 2008 at 12:22 pm
Ya buddy, this site is the ISH!!
September 12th, 2008 at 12:24 pm
Oh ya and desertboard.com and honda-board.com is awesome man. You seriously rock my socks!
September 13th, 2008 at 8:09 am
This definitely works - but it doesn’t solve the problem! It’s incredible that Adobe doesn’t consider this a bug. So for one program on my computer, I have to change my printer settings and affect all the other programs on my computer. Why doesn’t Adobe just fix the problem? Each time I open Photoshop, I have to change my printer settings. Rediculous!
September 18th, 2008 at 8:18 am
AWESOME! Thank you!
September 25th, 2008 at 2:53 am
Thank you, this problem was really annoying !
September 25th, 2008 at 3:30 am
and what if i need to have all printers installed? any other solution?
September 25th, 2008 at 8:49 am
Dude you rock. How did you ever figure this out. Does Adobe know about this?
September 25th, 2008 at 6:04 pm
I too need all my printers.. So I can’t even test this….
Adode PDF
XPS Doc Writer
Samsung ML-2570
Well I guess I could dump the XPS writer…
September 26th, 2008 at 7:45 am
Man this is wicked. you rock.
September 28th, 2008 at 12:42 pm
thank u!!!!!!!! i really thought something was wrong with a specific sector in my new hard rive, or that even a virus may have affected program file.
September 29th, 2008 at 10:22 am
Thanks for the tip. I solved the problem now
October 5th, 2008 at 2:19 pm
THANKS A MILLION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
October 5th, 2008 at 5:57 pm
Great job. this fixed my problem.
I just bought a new computer and thought it was something wrong with the RAM but it was the default printer being networked and not connected.
Thanks heaps for sharing your findings with us!
October 10th, 2008 at 12:30 pm
Thanks a million - that solved a long standing problem.
October 13th, 2008 at 12:31 am
thank you, Thank You, THANK YOU!!!!!!
October 13th, 2008 at 1:28 am
This saved my day! thx alot!
October 16th, 2008 at 5:38 pm
you are a lifesaver
October 19th, 2008 at 7:01 pm
Not working..
CS3 was running great for a long while, now suddenly takes 5-10 seconds for every action I do. Did this printer thing many times and different ways to try it out. I cant make anything with photoshop it takes hours to do something that should only take 15 mins. I even downloaded and installed the 10.1 update thats suppose to fix and null this printer problem.
If someone finds a fix could you e-mail me?
November 6th, 2008 at 4:59 am
Thanks!
November 6th, 2008 at 9:21 am
great!
I LOVE U MAN!
i deleted all the printers on my Vista64, just left the epson network printer, then add a local PDF printer and set it as default.
Now my illustrator cs3 open and save like a lightning.
LOVE U LOVE U LOVE U LOVE U!!!
November 9th, 2008 at 10:20 am
Just what I’ve been looking for. TY TY TY.
November 10th, 2008 at 1:56 am
thanks for that tip. saved my day…
v
November 11th, 2008 at 7:10 pm
thanks for your help..
November 11th, 2008 at 8:47 pm
THANK YOU!
November 15th, 2008 at 5:07 pm
Where do I find the printers that are installed in my laptop?
November 15th, 2008 at 8:48 pm
This drove me crazy for two days. I thought it was a memory thing. Thank you!
November 20th, 2008 at 7:54 pm
My wife recently got a WI-FI All-in-one printer, and about a week or so later she was complaining to me that Photoshop CS3 was taking forever to load images. This forum saved the day! We set the default printer back to the old USB printer (which we still have connected), and it works just as it used to. I never would have guessed that a printer could be the cause for sluggish file opening. Thanks, everyone!
November 21st, 2008 at 1:42 pm
Thak you very much.. It worked perfectly.
November 25th, 2008 at 5:37 am
thank you very much!
cs3, xp pro x64
It was very slow! the worst was alt+tab or copy paste from illu to ps .. almost 3 minutes of waiting, new document the same
first i though it has something to do with x64 system, but this helped! thanks again
November 25th, 2008 at 10:55 pm
Thank you so much, its absolutely working fine. but what will happen if i install the printer again. Any clue.
November 26th, 2008 at 1:15 am
I LOVE YOU !!!
November 26th, 2008 at 9:29 pm
Legend! Cheers
December 2nd, 2008 at 6:55 am
THANKS!!!!
December 2nd, 2008 at 12:34 pm
Halleluja!!! Finally the problem is solved.
It’s a relief for such an impatient person like me.
Thanks!
December 3rd, 2008 at 10:27 am
WOW!!!
I can’t believe this is what was causing my PS for so long. Like everyone else has said…THANKS!!!
December 4th, 2008 at 4:42 pm
Thank you, I too thought I might have the Vista bug.
December 5th, 2008 at 8:11 am
THANK YOU THANK YOU and THANK YOU again
December 5th, 2008 at 11:28 am
Thanks a lot, I was desperate to find a solution to this f******* problem.
THANK YOU AGAIN.
December 8th, 2008 at 5:22 am
Many Thanks , really nice tips.
uttam
DMS
December 9th, 2008 at 8:31 pm
Thank you so much. Just got the same issue since 2 weeks because of a coworker who installed a printer on my computer
I spent countless hours on defragmenting my HDD, should have better checked for the issue on google earlier.
Cheers,
Francisco
December 12th, 2008 at 5:12 am
I love you maaaaan!
December 14th, 2008 at 7:29 am
Thank you!
I had similar problems with other issues regarding default printer being network connected and off line..
December 19th, 2008 at 11:03 am
You’re a legend, thanks mate.
December 30th, 2008 at 2:31 pm
Thank you for sharing the solution.
December 31st, 2008 at 2:31 am
Worked like a charm. Thanks!
January 3rd, 2009 at 12:19 pm
Worked great! I didn’t remove my networks printers, however, I just set my default printer to a Easy PDF Printer and CS3 worked great! Lightening Fast!
January 6th, 2009 at 4:48 am
Ditto!!!
What a stupid fix, but I should have been keeping up with unused printers anyway.
I can FINALLY use Photoshop on my main PC again!
Thanks!!!!!!!
January 7th, 2009 at 5:00 pm
Worked. Actually, there’s no need to delete printer that makes problem. Problematic printer should not be set as default.
January 10th, 2009 at 8:47 pm
Good god, I love you to death
January 13th, 2009 at 2:27 pm
Awesome dude, thanks sooooooo much
dealines here i come, haha 
January 16th, 2009 at 11:42 am
THANK YOU SO MUCH!
I had tried everything. I am so happy I came across your post. Problem solved!!!
January 20th, 2009 at 1:25 am
So many thanks, I could not understand why my PS was going so slow. I was about to do a full reinstall but that won’t be necessary. From the bottom of my heart: THANX!
January 28th, 2009 at 12:44 am
this is great….
January 30th, 2009 at 8:23 am
THANK YOU
February 1st, 2009 at 8:50 pm
Many thanks, It helped a lot. What a bugger this has been.
February 6th, 2009 at 2:20 pm
Aint that something. Ive been scanning bunch of old photos last few days and Photoshop was working perfect.
Other night I needed to print tickets and turned on my network printer, ever since then Photohop was dirt piss slow. Glad I did a google search on this problem.
February 10th, 2009 at 4:15 am
Not sure if setting up the cache helped or deleting ALL my printers on my laptop but Bridge is flying now! Never used them. Maybe I CAN go back to Lightroom!
February 12th, 2009 at 11:18 am
the comment:
“duntuk
Since the slowness is caused by a DEFAULT printer, which can ALSO be a network printer causing it to run slow, it’s not really a solution to delete a network printer.
The best solution is to set a LOCAL printer as your default printer. In my case, I set the Acrobat PDF printer as the default, and things are back to normal.”
Really works! thanks so much. strange how cs3 suddenly started running slow though…
February 15th, 2009 at 7:55 pm
OMG THANKS!!!
February 17th, 2009 at 2:14 pm
Thank you! I was about to reinstall the damn thing
February 17th, 2009 at 11:12 pm
Wonderful!. (kinda silly on Adobe’s part though) Cut the save time down to 2 or 3 seconds, instead of nearly 20!
And by setting the default to a local printer like the XPS writer, it’s obvious if I forget to change the printer selected in other apps.
February 23rd, 2009 at 1:25 am
Thanks sooooo much! This problem has been bugging me for months! it just suddenly happened~ I reinstalled, read all the Q&A from Adobe, changed settings, etc and it still limped like a one legged mice! I deleted all the offline network printers, didn’t work. Then I deleted ALL the network printers, on and off. It did the trick! Sweeeeeeeet!!!
February 25th, 2009 at 7:28 pm
Thank you for this article
March 1st, 2009 at 11:23 am
Thanks a lot!!!
March 7th, 2009 at 11:58 am
I had a very difficult time with this over the past few months. I spoke with Adobe and ended up removing Photoshop cs3 and dealt with the hassle of trying to reinstall it again and again. Now to find out it was only my printer.
After further investigation I found that the issue is with the compatibility of the printer drivers. You need to install the alternate drivers which are Universal printer drivers for your default printer. I am using a HP DeskJet which is wireless. Photoshop documents take 1 min to load. And Photoshop would freeze while it was loading. Now with my new universal driver loaded and set as my default driver I can open files instantly again.
This is a printer driver issue not a Photoshop issue. You must contact the manufacturer of your printer for assistance with downloading an alternate printer driver.
Happy computing!
Steve
March 12th, 2009 at 11:16 pm
thanks man! I’ve been searching the universe for this stuff…
Everything works fine now thanks to you!
Peace out!
March 16th, 2009 at 10:37 pm
Thanks the author for the tip.
Another helpful tip, if you you want to disable the automatic discovery of printers in Windows XP visit: http://support.microsoft.com/kb/320138
This is useful for laptops, because you end up picking up loads of printers on different networks you “visit” and may sometimes clog the Photoshop file opening procedure.
March 19th, 2009 at 2:18 pm
Thanks man, I had the same situtation. Now CS3 works smoothly.
March 25th, 2009 at 6:45 am
I LOVE YOU
April 2nd, 2009 at 8:18 am
thanks! i was having the same issue, removed my default printer that i have been having problems printing too, set my default printer to a known printer that works and TADA! CS3 is rolling just fine now.
April 3rd, 2009 at 6:28 pm
AWESOME AWESOME AWESOME !!!
April 10th, 2009 at 8:13 pm
I’ve been having this problem for awhile. I, always, have one offline printer and it did not used to do it. I had my Epson 7800 offline and turned it back on. I only have one offline but, again, it stays offline. I haven’t had this problem until recently. This didn’t fix my problem. Anyone else have a suggestion?
May 15th, 2009 at 2:12 pm
Thanks for the info, but I have to agree with others that this should be considered an adobe bug. There is no reason Photoshop should need to look at my printers to open a file–think of how often you work with a file and never EVER print it. I work with a laptop at two locations nearly every day. At one of them, photoshop and illustrator work great, at the other location I am screwed every time I try to open even the tiniest gif. Changing my print drivers twice a day is preposterous. Will try the above link on addressing it via windows. I hope that will help.
May 15th, 2009 at 3:20 pm
I definitely agree Astroby, this is an Adobe bug.
There is no reason Photoshop needs to check and test the printer configuration upon opening each document. Maybe once when you first open the application, but not everytime. Also, they could easily remedy the EXTREMELY long load time by setting it to time-out after a few seconds?
Seems like Adobe dropped the ball on this issue. I’ve tried mentioning it a few times on their boards but everyone just seems to point fingers. “It’s a microsoft error.” or “It’s a printer error.”
Hopefully they announce an official fix for this issue sometime in the future.
May 21st, 2009 at 10:16 am
If you are opening over a network, check the adapter speed settings.
I changed one from auto to 100-half duplex & files started opening like lightning!
June 6th, 2009 at 5:09 pm
I have been going crazy over how ridiculously slow illustrator has become when saving. I even spent valuable time reinstalling when your solution is so easy to do. Thank you very much! You’re now bookmarked!
July 24th, 2009 at 6:49 am
Thanks!! you solved my headache! God Bless you!
July 30th, 2009 at 5:13 am
Thanks! This was a big help. Fixed my problem immediately.
July 30th, 2009 at 11:36 am
Glad to have helped, thank you kindly for the donation!
July 31st, 2009 at 2:20 pm
Joining in the love here. I have an HP network printer that was set to the default, I switched it to the Microsoft XPS Document Writer since I’m not on my home network and…BAM! New files are opening fast again. Thanks.
August 6th, 2009 at 10:05 am
Thanks for your information, I tried many methods to speed it up but all fail! You help me to resolve the slow problem!! Thanks a lot!!
August 6th, 2009 at 8:45 pm
wow! this work just great! thanks alot and appreciate it alot! its been really bothering me! and you just save my day!
August 10th, 2009 at 6:43 am
Worked like a charm! Thanks so much, i was sooo annoyed by this problem and now its solved
August 14th, 2009 at 1:06 am
This as been bugging me for a while now. Thanks a lot for the solution!
August 25th, 2009 at 5:32 pm
Thanks dude, this has worked like a charm!! had this problem for a month - really annoying! thanks a bunch :o)
September 2nd, 2009 at 5:17 pm
Here is the solution that worked for me (Windows XP, Photoshop C4, Files on a network drive opened slowly and even Explorer ran slowly over a network.
SOLUTION:
Right-click My Computer.
Click the Hardware Tab.
Click Device manager button.
Click the plus sign next to Network Adapters.
Right-click on [Intel(R) . . . ] Network Connection and click Properties.
In the Speed and Duplex dropdown, select Auto Detect.
RAS
September 4th, 2009 at 12:22 pm
Thank you JESUS
You are truly my Saviour.
I have spent countless hours over the last 6 months trying to get My CS3 to perform like it used to and your tip was the true answer.
My 4gb of Ram 1mb Graphics card and dual channel processor was taking 30 sec to load a 5mb pic. Now it is almost instantaneous Again, all because I connected a printer locally that used to be through a network and didn’t delete the old connection.
Where do I send the Check?
September 4th, 2009 at 4:32 pm
Glad you found my post helpful, Ron. I remember how annoying this issue was for me! I’m sure you jest about the check, but if you’re feeling generous.. there’s a donation button at the top right of this website.
September 10th, 2009 at 11:29 pm
On a Mac, try deleting the file ‘com.adobe.mediabrowser.plist’ from your Preferences folder:
Users/(user name)/Library/Preferences/com.adobe.mediabrowser.plist
This should solve the speed issues for both Illustrator and PhotoShop.
September 11th, 2009 at 2:33 pm
omg thank you!!! ^o^ I thought I had to reinstall CS3. Thank you!!
September 17th, 2009 at 11:18 am
Thanks man, how we say here - VALEU MANO!!!!!
September 19th, 2009 at 11:30 am
yay! it worked thank you!!!!!!!!!!!
September 22nd, 2009 at 8:16 pm
Change it to a local and it worked great, my laptop is now working great with CS3. Thanks for your help, saves me from almost rebuilding my laptop out of frustration.
September 24th, 2009 at 5:06 pm
Hallelujah. Don’t know why I didn’t search for a solution to this sooner, it’s been bugging the hell out of me for ages (as it turns out, apparently ever since January when I replaced a printer in my house). I tried changing all of the settings in Photoshop that could reasonably be related to this with no success whatsoever. Never dreamed that it would be related to a leftover printer that was still configured on my computer, even though it wasn’t set to be my default printer and my default printer was on and working normally.
Anyway, this definitely did the job. Still seems like CS3 opens files measurably slower than older Photoshop versions, but the difference between how long it was taking vs. how long it takes now to open a file, is night and day, particularly when processing a large batch of files (ugh).
September 29th, 2009 at 4:12 pm
Thank you!!! You rock!!! Saved me from re-installing as I thought that’s what was needed.
Can’t say thanks enough!
September 30th, 2009 at 3:24 pm
can anyone explain exactly how to set the default printer?
October 12th, 2009 at 12:57 pm
thanx a lot, it works!
October 19th, 2009 at 3:28 pm
WOW! This tip worked like magic.
October 21st, 2009 at 2:30 am
Thanks man! I was thinking why all of a sudden my Photoshop became too slow when opening files and more. Thank you so much!
October 21st, 2009 at 6:27 am
Didn’t work for me. CS3 is dreadful.
November 4th, 2009 at 1:45 pm
Awesome, thank you so very much, you saved me from going crazy !!!
November 9th, 2009 at 6:28 pm
Thanks, amigo, I was about to switch back to CS2 because of this problem.
November 11th, 2009 at 7:44 am
You saved my tons of time man.
November 16th, 2009 at 2:48 pm
Really a pisser. I did everything everyone else spoke of and Adobe help was no help at all.Our network printer is a HP 7200 all in one.I changed the default printer to the XPS Writer for opening and working on files but when I go to print and highlight the HP printer the printer dialoge box now takes forever to open. Any solution to this? Has anyone tried to uninstall/reinstall the printer drivers and had success?
November 17th, 2009 at 6:53 am
Photography being my hobby and an avid user of Adobe Photoshop CS3 that enhances my work. I upgraded my operating system to MS Windows 7 Ultimate from MS Windows Vista Home edition. I do have a HP Photosmart C8180 (All in One) Printer and I also have a Canon Pixma iP8500, I had the HP network printer as my default printer, so I made the Canon printer as my default, and true to the solution my photo files and RAW files jumped into CS3 as soon as I hit my mouse button!
But, I strongly feel that this is an Adobe bug within Photoshop CS3, why it has to test my printer’s configuration each time I don’t know, the first time I open a document fine, but there is no reason. I note that Adobe is pointing the ‘Bug Problem’ as being a MS Windows problem, or even a printer problem. Adobe, being such a large organisation should officially announce an antidote for this Bug!
Congratulations for coming up with this solution, I didn’t feel like upgrading to CS4… Well not just yet!
Kind Regards!
December 8th, 2009 at 6:43 am
Never did I ever think that this silly solution ould fix the problem! All I had to do was go into my control panel, into printers and use a different printer as my default! WTF! All of the suden the last few days my CS3 became unbearably slow and I almost gave up on it completely until I searched and found this….THANK YOU!!!!!!!
January 3rd, 2010 at 9:45 pm
My hat is off to you… This problem has been so annoying for the last year. Even very large projects open lightening fast now. Cheers to you for posting this & making me a happy designer again!
January 7th, 2010 at 8:24 am
I tried resetting my default printer to a “good” printer and that did not work. I tried nearly EVERY printer (Adobe PDF, Microsoft Image Writer, I even installed a DUMMY printer).
What finally DID work was ridding myself of the few printers that consistently could not connect or were offline.
It’s a bummer that you have to go through multiple printers (if you have more than a few–especially networked ones), but I am confident this is the major reason the files open slowly. I traced the whole file-opening procedure using SYSINTERNALS Process Monitor, and I found that the delay happened while Windows access C:\WINDOWS\system32\comdlg32.dll. JUST before it accessed that file, it grabbed my default printer and ran a few checks on some printer files.
January 10th, 2010 at 12:59 am
Thank you thank you … seriously…. thank you !!!!!!!
January 12th, 2010 at 8:14 pm
You are brilliant….I was about to upgrade to Windows 7 just to try to solve this problem, THANK YOU SOOOOOOO MUCH!
January 18th, 2010 at 8:50 pm
DUDE, Thats been bugging me forver. Adobe seriously needs to fix this bug. Adobe phone support is clueless. Figures it would be something like that. Great fix!
January 27th, 2010 at 6:42 am
have cs3 and it has been running fine. suddenly in last 2 weeks it has taken a nose dive and takes 1 minute to open a 1mb jpg which is on c drive. only have 1 printer which is networked but have tried ‘unsharing’ it and it makes no difference, have tried updating printer driver and graphics card driver but has made no difference.
recent software installs would be:
skype
malwarebytes
adobe flash 10 plug in
mozilla firefox 3.5.7
usb webcam
debugging tools for windows
itunes 9 (i think)
quicktime update
apple application support
apple mobile device support
and a number of office 2007 updates.
would be really grateful if anyone could advise what i can do next as it is impossible to work on cs3 with it being so slow.
many thanks
February 18th, 2010 at 9:55 am
From Harlsen:
“On a Mac, try deleting the file ‘com.adobe.mediabrowser.plist’ from your Preferences folder:
Users/(user name)/Library/Preferences/com.adobe.mediabrowser.plist
This should solve the speed issues for both Illustrator and PhotoShop.”
Thank you so much. Everything on the internet refers to this as a printer problem but on our macs it had nothing to do with printers. I did notice that if I disconnected from the network Photoshop worked great. (Never did have a problem with Illustrator or InDesign). Now Photoshop flies. THANK YOU, THANK YOU, THANK YOU!!!